Returns & Exchanges
At PIERROT, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.